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Support

Help desk, remote monitoring, on-site.

With over thirty years of support experience, Qual has seen most of the issues companies come up against. 

As IT has become more sophisticated, the need for external third-party support has increased, especially for small—to medium-sized businesses.

Qual offer a wide range of services to support you the way you want.

Sectors Supported
Support needed
Customer focused

Help Desks

Our help desk services are designed with your business in mind. From remote assistance to onsite troubleshooting and fully managed IT services, we deliver fast, reliable support tailored to your needs. With certified technicians and a commitment to efficiency, we help minimise downtime and keep your operations running seamlessly.
Business ready

Managed IT Services

Managed IT services benefits:

Cost Savings and Predictable Expenses
24/7/365 IT Supprot and enhanced Cyber Security Monitoring
Scalability and Business Growth Support
Improved Efficiency and Productivity
Disaster Recovery and Data Backup
Customisable Service
Weekly Reporting

With Qual’s flexible fixed-fee managed IT services, you can supplement your existing team or completely outsource your IT support, maintenance, and security, knowing you will not face unexpected labour charges.

To ensure your system is running at its best, we include our managed antivirus, system health reporting, proactive maintenance, proactive Windows patch management, offsite backup, and other security services.

Extended Services

Break Fix

Our managed IT help desk services are designed with your business in mind. From remote assistance to onsite troubleshooting and fully managed IT services, we deliver fast, reliable support tailored to your needs.

With certified technicians and a commitment to efficiency, we help minimise downtime and keep your operations running seamlessly.

Managed IT Services
1 +
Loyal customers
How We Help

Consulting.

The knowledge gained from 30+ years of consultancy services delivered across every industry sector makes Qual the obvious choice of partner.

We provide secure, high-performance solutions to enhance operational efficiency. Our advanced technology ensures seamless project management, improved security, and future-ready IT infrastructure.

Expert IT Solutions
Our cross-industry knowledge enables us to develop IT solutions that optimise project management, automation, and site connectivity. From cloud integration to AI-driven analytics, we help organisations drive efficiency and scalability.

Robust Cybersecurity and Compliance
Protecting your data and infrastructure from cyber threats is critical. Our cybersecurity measures safeguard project information, ensure compliance with industry regulations, and enhance resilience against potential cyber risks.

Scalable and Future-Ready IT Infrastructure
As industries evolve, businesses must stay ahead. Our scalable IT solutions help companies embrace digital transformation, expand operational capabilities, and maintain seamless project execution.

Comprehensive IT Support and Management
From IT procurement to continuous monitoring, we offer full-spectrum support. Our 24/7/365 IT management, disaster recovery planning, and predictive maintenance solutions ensure seamless, secure, and efficient operations.

Recommended by businesses from every sector

Customers that trust Qual

Qual has done everything from helping an early-stage start-up develop a growth strategy to supplying multi-national businesses! The results speak for themselves, and it’s all about providing outstanding customer service.

Contact us

Looking to discuss your future plans and requirements for your IT hardware and software?

Book a consultation with our experts today or contact us to discuss how we can support your technology needs!

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Do not hesitate to contact us for quotes, scheduling meetings, applying for a credit account, partnerships and more.

Address

10 Gatwick Metro Centre
Balcombe Road, Horley
Surrey
RH6 9GA

Contact

Sales: +44 (0)1293 400 720
Accounts: +44 (0)1293 400 725

Open

Mon - Fri: 9.00am - 5.30pm
Holidays : Closed
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